Takwitek (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect, why, and the choices you have. It is written to align with the Kenya Data Protection Act, 2019.
Who we are
Takwitek is a business technology provider based at Unit 4, Kwa Mundia, Matangi, Ruiru, Kenya, offering business systems, managed device security, and automation services to businesses across Kenya. For any privacy question, contact us at [email protected].
Information we collect
- Information you give us — such as your name, business name, email, phone number and the details you include when you request a quote, contact us, or engage our services.
- Information from using our website — basic technical data such as your browser type, device and pages visited, collected through cookies and similar tools to help the site work and improve.
- Information during a project — where you engage us, we may handle business data needed to deliver the service, under the terms of our agreement with you.
How we use your information
- To respond to your enquiries and prepare quotes.
- To provide, manage and support the services you engage us for.
- To communicate with you about your project or account.
- To improve our website and services.
- To meet legal, tax and regulatory obligations.
Our lawful basis
We process personal data where you have given consent, where it is necessary to perform a contract with you, where we have a legitimate business interest that does not override your rights, or where the law requires it.
Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, hosting or communication tools), and where required by law or to protect our legitimate interests. Any providers we use are expected to safeguard your data appropriately.
Cookies
Our website uses cookies to function properly and to understand how the site is used. You can control cookies through your browser settings; disabling some may affect how parts of the site work.
Keeping your information
We keep personal data only as long as necessary for the purposes above, or as required by law, after which we securely delete or anonymise it.
Keeping it secure
We apply reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access. No system is perfectly secure, but we take our responsibility here seriously.
Your rights
Under the Kenya Data Protection Act, 2019, you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to withdraw consent where we rely on it. To exercise any of these, contact [email protected]. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
Questions about this policy or your data? Email [email protected] or call +254 792 544 718.